General
What is rednea?
rednea is a Swiss AI phone assistant — answers your business calls around the clock, books appointments, qualifies inquiries and forwards important calls. All without human intervention.
Who is rednea for?
Businesses of any size: medical practices, law firms, trades, real estate agencies, garages, and any SMB that doesn't want to miss calls.
Do I need technical skills?
No. rednea is completely no-code. You configure your assistant in minutes through our dashboard.
Can I keep my existing phone number?
Yes. You keep your number and you do not port anything. You set up call forwarding to your rednea number with your phone provider: for all calls, only when the line is busy, or only when nobody answers. Before you forward, you can test the assistant directly on the rednea number.
Guide: connect your existing numberFeatures
What languages does the AI phone assistant support?
rednea speaks Swiss German, Standard German, French, Italian, Spanish and English. The caller's language is automatically detected and the assistant responds in the same language. For German, you decide whether the assistant answers in Swiss German dialect or in Standard German.
Can the assistant book appointments?
Yes. rednea integrates with Google Calendar, Microsoft 365 and other calendar systems to book appointments directly during the call.
Can the assistant be personalised?
Yes. You can customise the greeting, conversation style and instructions so your assistant matches your business.
Pricing
How much does rednea cost?
The Basic plan costs CHF 90 per month and includes 300 minutes. Additional minutes can be added as needed.
Can I cancel monthly?
Yes. rednea is month-to-month with no minimum term. You pay flexibly per month and can cancel anytime to the end of the month.
What payment methods are available?
Credit card (Visa, Mastercard), TWINT, and bank transfer.
Data protection
How secure is the data my AI assistant processes?
Data protection is our top priority. All conversations and information are securely processed in compliance with the Swiss Data Protection Act (FADP) and the GDPR. Data is stored in Switzerland.
Is rednea FADP and GDPR compliant?
Yes. As a Swiss company, rednea is fully compliant with the Swiss Federal Act on Data Protection (FADP) and the EU General Data Protection Regulation (GDPR).
Is my data used for AI training?
No. Your data is never used for training AI models.
Where is my data stored?
Exclusively in Switzerland. All data — customer data, transcripts, call summaries and recordings — lives on Swiss servers.