You are at a viewing.
rednea takes the call.
A viewing, a valuation visit, a signing at the notary: that is when the phone rings. rednea answers questions about your properties with the information from your website, takes interested buyers and renters, viewing requests and owner enquiries with a callback number, and sends you every call as a summary.
What is rednea for real estate agents?
rednea is an AI phone assistant for Swiss real estate agents. It answers questions about listed properties, takes interested parties with financing status and viewing wish, records owner enquiries for valuation and sale, and books viewings in a connected calendar.
Everyday life at an agency
Why the phone at a real estate agency often goes unanswered
You are mostly out of the office
Viewings, valuations on site, handovers and appointments at the notary: much of your work happens outside. While you show people around a flat, you cannot pick up.
A new listing brings many calls at once
As soon as a property is online, interested people call: Is it still available? When can I see it? How high are the service charges? The calls keep coming as long as the listing is online, whether anyone picks up or not. Many answers are in the listing, but every enquiry needs a name, a callback number and the financing status.
Owners often call only once
Whoever wants to sell or value a property looks for a personal conversation. If the call goes to voicemail, the owner may call the next agency. These enquiries deserve a quick callback with all the details.
What changes
How rednea relieves your agency
Calls answered, even during viewings
You decide when rednea picks up: only when the line is busy, during your appointments, in the evening, at weekends or around the clock. You stay with your prospects and clients.
Questions about properties answered
Rooms, floor area, price, move-in date, location and documents: rednea answers with the details from the listings on your website and what you add.
Interested parties captured in full
rednea records which property it is about, whether to buy or rent, how the caller describes their financing, when they would like to view, their name and callback number. You see at a glance whom to call back first.
Viewings and owner meetings prepared
With a connected calendar, rednea books viewings directly. For owners who want to sell or value a property, rednea records the property type, municipality and time frame.
In your clients’ language
German including Swiss German, French, Italian and English. rednea switches to the caller’s language when they speak one of these.
Set up in 30 minutes
How we set up rednea for your agency
Capture your agency and properties
We take the details from your website: your services, your area and the listings with the main property data. You update new or sold properties yourself.
Set requests and viewings
You decide which details rednea records for interested parties and owners. With a connected calendar, rednea books viewings directly. A connection to your agency software is possible on request.
Hours and transfers
You set when rednea answers and which calls rednea can put through to you, for example when an owner wants to discuss a sale.
Call forwarding and go-live
You set up call forwarding with your phone provider. Your number stays the same. After a few test calls, rednea is ready.
Typical calls
How rednea answers calls for a real estate agency
An interested party for a listed property
Property, financing status as the caller states it, viewing wish and callback number arrive in the summary.
A question about a property
rednea answers with the details from your listing. What is not there, rednea takes as a question with a callback number.
An owner wants to sell
rednea gives no values. Property type, municipality, time frame and contact reach you in full. You can decide that rednea can put such calls through to you.
Moving a viewing
rednea records the property, name, cancellation and new preferred date. You confirm the new appointment, so nothing is double-booked.
FADP, data in Switzerland
Why real estate agents can trust rednea
Stored in Switzerland
Call logs, recordings and summaries are stored in Switzerland. rednea is a Swiss company and complies with the FADP and the GDPR.
No use for AI training
Your prospects’ and clients’ calls are not used to train AI models. Call recording is on by default; you can switch it off.
No advice, no promises
rednea gives no valuations, does not check financing and promises no property. That stays your job as the agent.
You stay in control
Hours, answers and transfer rules are yours to adjust. Cancel monthly, no setup fee, no new hardware.
Pricing
Transparent pricing
Included
- 300 minutes
- 1 phone number
- 100 SMS notifications
- 7 languages incl. Swiss German
Features
- AI phone assistant 24/7
- Appointment booking with calendar integration
- Web chat for your websiteNew
- 10+ voices to choose from
- Call summary by email & SMS
- Month to month, no setup fee
Included
- 1,000 minutes
- 5 phone numbers
- 1,000 SMS notifications
- Unlimited assistants
- Unlimited users
Features
- Everything in Basic
- Outbound calls on request
Included
- From 5,000 minutes
- Custom number of phone numbers
- Unlimited SMS notifications
- Unlimited assistants
- Unlimited users
Features
- Everything in Professional
- API access
- Custom SLA
Related topics
Explore more
Related use cases
For law firms, agencies, consultants, and trades
rednea is an AI phone assistant that answers prospect calls 24/7, qualifies them by industry, budget, timeline, and concrete need, answers simple questions directly, and hands the qualified lead over to the right account owner on your team.
For practices, law firms, tradespeople, and salons
rednea is an AI phone assistant that takes incoming calls, checks available slots in your calendar, proposes matching time windows, books the appointment straight into your calendar, and sends you a summary — multilingual, 24/7, and FADP-compliant.
For trades, service techs, and field sales
rednea is an AI phone assistant that answers calls for mobile staff while they are with a customer. rednea qualifies the matter, answers routine questions, and schedules a callback in the next available slot — synced with the staff member's calendar.
Frequently asked
What real estate agents want to know before they start
What does rednea cost a real estate agency?
The Basic plan costs CHF 90 per month with 300 call minutes and one number. Professional costs CHF 290 per month with 1,000 minutes and up to 5 numbers. Scale starts at CHF 590 with 5,000 minutes. All plans are month-to-month, with no setup fee.
Can rednea answer questions about our properties?
Yes, with the details from the listings on your website and what you add. rednea only knows whether a property is still available, reserved or sold if you store it. What rednea does not know, it takes as a question with a callback number.
Does rednea check buyers’ financing?
No. rednea asks how the caller describes their financing, for example whether they have a financing confirmation, and writes the answer into the summary. rednea checks nothing and gives no advice. That stays your job.
Can rednea book viewings?
Yes, when a calendar is connected. rednea then books new viewings during the call. Without a connected calendar, rednea takes the viewing request with property, name and callback number. Changes and cancellations are taken as a message; you confirm the new date.
What does rednea do with owners who want to sell?
rednea records the property type, municipality, time frame, request and callback number. rednea gives no values and no estimate. You can decide that rednea can put such calls through to you. If nobody is free, the enquiry reaches you with all the details.
Can rednea send out a sales brochure?
No. rednea does not send documents. If the brochure is on your website, rednea points callers to it. Otherwise rednea takes the request with property, name and callback number, and you send the documents yourself.
Does rednea have to take every call?
No. You decide when rednea picks up: only when the line is busy, during your appointments, in the evening, at weekends or around the clock. After each call you receive a summary by email.
We do fiduciary work and real estate in one office. Does that work with one number?
Yes. rednea first asks what the call is about, then records the property for real estate and the request for fiduciary work. In the summary you see at once where the call belongs. You can set for each area where rednea can put calls through.
Do I have to sign up for a year?
No. All plans are month-to-month, with no minimum term and no setup fee. For example, you can use rednea during a sale with many enquiries and cancel afterwards.
Does rednea understand Swiss German and other languages?
Yes. rednea speaks German including Swiss German, French, Italian and English. If a prospect calls in English, rednea answers in English.
Further reading
Aussendienst: Erreichbar trotz Kundenterminen
KI-Telefonassistent für Aussendienstler: Anrufe qualifizieren, priorisieren und zusammenfassen. Ab CHF 90/Monat, DSG-konform.
Leads 24/7 erfassen: Kein Anruf mehr verloren dank KI
Jeden Anruf in einen erfassten Lead verwandeln: Wie ein KI-Telefonassistent rund um die Uhr Anfragen annimmt, qualifiziert und Termine bucht.
Rückruf statt verpasster Anruf: KI erfasst das Anliegen
Wie ein KI-Telefonassistent jeden Anruf annimmt, das Anliegen erfasst und eine klare E-Mail-Zusammenfassung an Ihr Team schickt, auch wenn ein Anruf unklar bleibt.
Ready to be reachable, even during viewings?
Cancel monthly. No setup fee. Set up in 30 minutes.
Get started