You are the business.
rednea picks up when you cannot.
On a job, with a client, in the car: when you work alone, you cannot always answer. rednea picks up then, asks who is calling and why, and sends you every call as a summary by email. You see at a glance whether a customer is waiting with a damage, a supplier has a question or it was only a sales call.
What is rednea for the self-employed?
rednea is an AI phone assistant for self-employed people and sole traders in Switzerland. It answers when you cannot, handles simple questions, records requests with a callback number and books appointments in a connected calendar.
Everyday life when you work alone
Why the phone of a self-employed person often goes unanswered
You are working, so you cannot pick up
On a ladder, under a sink, in a consultation or a coaching session: your hands and your attention belong to the customer in front of you. Whoever calls now reaches voicemail. Many leave nothing and call the next business.
Not every call is a customer
In the calls rednea takes for small businesses, about half of the requests are about a job or a callback. The rest: suppliers with a question about an order, open invoices, sales calls and people who only want to speak to the owner.
The promised callback gets lost
In the evening you listen to voicemail and write a number on a scrap of paper. The next day the paper is gone. The customer calls again and asks why nobody got back to them. Or never calls again.
What changes
How rednea relieves the self-employed
rednea answers only when you want it to
You decide when rednea picks up: only when you are busy, after a few rings, during your appointments, in the evening or on holiday. The rest of the time you take calls yourself as before.
Customers, suppliers and sales calls kept apart
rednea asks for the name, the reason for the call and a callback number. In the summary you see at once whether it was a customer with an urgent damage, a supplier or a sales call. Between two jobs, you decide whom to call back first.
Appointment or callback arranged directly
With your calendar connected, rednea books a first meeting or a callback in your free slots. Otherwise rednea records the request with a callback number.
Simple questions answered at once
Services, way of working, directions, hours or prices, as far as they are on your website: rednea answers with your information. What rednea does not know, it takes as a message.
In your clients’ language
German including Swiss German, French, Italian and English. rednea switches to the caller’s language when they speak one of these.
Set up in 30 minutes
How we set up rednea for your one-person business
Capture your services and details
We take the details from your website: services, way of working, location, hours and how you want enquiries answered. You add what is missing.
Set appointments and callbacks
You decide whether rednea books appointments in a connected calendar, schedules callbacks or only takes messages. You can connect a calendar such as Google Calendar or a booking tool such as Cal.com.
Hours and transfers
You set when rednea answers and whether rednea can put urgent calls through to your mobile, for example from existing clients.
Call forwarding and go-live
You set up call forwarding with your phone provider, for example when busy or after a few rings. Your number stays the same. After a few test calls, rednea is ready.
Typical calls
How rednea answers calls for the self-employed
A request for a quote
rednea records the request, the place, the name and the callback number. With a connected calendar, rednea can book the visit directly in a free slot.
A customer with an urgent damage
You decide whether rednea can put urgent calls through to your mobile. Otherwise the message with address and callback number arrives as a summary by email.
A supplier with a question about an order
Questions about orders, delivery dates or invoices reach you complete. You deal with them when you have a moment between two jobs.
A sales call
rednea records who calls and why. In the summary you recognise the sales call at once and decide yourself whether to call back.
FADP, data in Switzerland
Why the self-employed can trust rednea
Stored in Switzerland
Call logs, recordings and summaries are stored in Switzerland. rednea is a Swiss company and complies with the FADP and the GDPR.
No use for AI training
Your clients’ calls are not used to train AI models. Call recording is on by default; you can switch it off.
No advice in your name
rednea gives no professional, legal or therapeutic advice. In an emergency, rednea refers the caller to the emergency number 144. Expert questions are taken as a message for you.
You stay in control
Hours, answers and transfer rules are yours to adjust. In the standard greeting, rednea introduces itself as a digital assistant; you decide the greeting. Cancel monthly, no setup fee.
Pricing
Transparent pricing
Included
- 300 minutes
- 1 phone number
- 100 SMS notifications
- 7 languages incl. Swiss German
Features
- AI phone assistant 24/7
- Appointment booking with calendar integration
- Web chat for your websiteNew
- 10+ voices to choose from
- Call summary by email & SMS
- Month to month, no setup fee
Included
- 1,000 minutes
- 5 phone numbers
- 1,000 SMS notifications
- Unlimited assistants
- Unlimited users
Features
- Everything in Basic
- Outbound calls on request
Included
- From 5,000 minutes
- Custom number of phone numbers
- Unlimited SMS notifications
- Unlimited assistants
- Unlimited users
Features
- Everything in Professional
- API access
- Custom SLA
Related topics
Explore more
Related use cases
The voicemail alternative
rednea is an AI phone assistant that answers the phone instead of voicemail. rednea holds a real conversation, answers routine questions on the spot, and captures callback requests in a structured way — instead of having callers speak into the void or simply hang up.
For practices, law firms, tradespeople, and salons
rednea is an AI phone assistant that takes incoming calls, checks available slots in your calendar, proposes matching time windows, books the appointment straight into your calendar, and sends you a summary — multilingual, 24/7, and FADP-compliant.
For law firms, agencies, consultants, and trades
rednea is an AI phone assistant that answers prospect calls 24/7, qualifies them by industry, budget, timeline, and concrete need, answers simple questions directly, and hands the qualified lead over to the right account owner on your team.
Frequently asked
What the self-employed want to know before they start
What does rednea cost a one-person business?
The Basic plan costs CHF 90 per month with 300 call minutes and one number. Professional costs CHF 290 per month with 1,000 minutes and up to 5 numbers. Scale starts at CHF 590 with 5,000 minutes. All plans are month-to-month, with no setup fee.
Does rednea have to take every call?
No. You decide when rednea picks up: only when you are busy, after a few rings, during your appointments, in the evening or on holiday. Otherwise your phone rings as before.
Do I keep my number?
Yes. You set up call forwarding to rednea with your phone provider. Your clients keep dialling your usual number, landline or mobile.
How do I find out who called?
After each call you receive a summary by email: who called, what it is about, the callback number and whether an appointment was booked.
Does rednea block sales calls?
rednea does not block calls. rednea asks who is calling and why, and records it in the summary. You see at once whether it was a real enquiry or a sales call, and you decide yourself whom to call back.
I already forward calls to my mobile. Why would I need rednea?
Forwarding brings the call to you. When you are on a job or with a client, it still ends up on voicemail. That is where rednea comes in: if you do not pick up, the call goes to rednea instead of voicemail. Your current setup stays.
My customers want to talk to me. Will an assistant put them off?
rednea does not replace you. rednea answers only when you cannot, and says that you will get back to them. If someone insists on speaking to you, rednea can put them through, if you set it up that way. Otherwise rednea takes a message with a callback number, and you call back yourself.
I am a therapist without a practice team. Does rednea give information about treatments?
rednea gives no medical or therapeutic advice. rednea answers practical questions from your website, records requests and books appointments. In an emergency, rednea refers the caller to the emergency number 144.
Does rednea understand Swiss German?
Yes. rednea speaks German including Swiss German, French, Italian and English, and answers in the caller’s language when they speak one of these.
Further reading
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Terminvereinbarung per KI-Telefon: So klappt es
KI-Telefonassistent bucht Termine automatisch: 8-Schritte-Ablauf, Kalenderintegration, Bestätigung im Gespräch und einfaches Absagen für Schweizer KMU.
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